ServiceNow

Bill McDermott

Chairman and CEO

Santa Clara, California, United States of America

Bill McDermott is Chairman and Chief Executive Officer of ServiceNow – the company with the fastest organic growth in the history of enterprise software. Since Bill joined in late 2019, ServiceNow has more than tripled full-year revenues, while landing for the first time on the Fortune 500 list.

Over the past 6 years Bill and the ServiceNow engineering team have led the most ambitious Agentic AI roadmap in the enterprise software industry. Under his leadership, ServiceNow has become the AI Platform for Business Transformation – connecting people, process, data, and devices. He has united all 27k+ ServiceNow employees under one aspiration: to become the AI Defining Enterprise Software Company of the 21st Century.

Before ServiceNow, he was CEO of SAP, the largest European software company. During his tenure, SAP's market value increased from $39 billion to $175 billion. Author of the National Bestseller, Winners Dream, Bill is known for his relentless focus on customer relationships. He is one of the most admired leaders in business, with a successful career spanning iconic brands such as Xerox, Gartner, and Siebel Systems. Currently, Bill serves on the board of directors of Zoom and Figma.

    Work History

    ServiceNow

    6 years, 5 months
    Chairman and CEO
    Oct 2022 - Present
    Board Member
    Nov 2019 - Present
    President and CEO
    Nov 2019 - Oct 2022

    Figma

    0 years, 9 months
    Board Member
    Jul 2025 - Present

    Zoom

    4 years, 1 month
    Board Member
    Mar 2022 - Present

    Fisker Inc

    2 years, 7 months
    Board Member
    Sept 2020 - Apr 2023

    SecureWorks

    3 years, 6 months
    Board Member
    Apr 2016 - Oct 2019

    Sapura Energy

    9 years, 9 months
    CEO
    Jan 2010 - Oct 2019

    ANSYS, Inc.

    12 years, 3 months
    Board Member
    Jul 2007 - Oct 2019

    Under Armour

    14 years, 2 months
    Board Member
    Aug 2005 - Oct 2019

    Gartner

    1 year, 11 months
    President
    Jan 2000 - Dec 2001

    Xerox

    17 years, 11 months
    Division President and Corporate Officer
    Jan 1983 - Dec 2000
    Executives