SAP
Walldorf, Baden-Wuerttemberg, Germany
Member of the Executive Board of SAP SE for Customer Services & Delivery
Walldorf, Baden-Württemberg, Germany
As an executive board member of SAP, I am responsible for customer services and delivery as well as long-term customer value in the cloud. My responsibility includes all business areas in customer services, comprising professional services, premium engagements, customer innovation services, and customer support. In addition, I’m leading cloud infrastructure, cloud operations, cloud lifecycle management, and private cloud delivery for SAP’s global customer base.
I believe software is a people business. It’s about connecting people and enabling them to harness the power of technology to create sustainable innovation. In Customer Services & Delivery we help customers drive their business transformation, while maximizing the benefits of the cloud and AI.
On a personal level, I'm a family man who enjoys skiing, exploring different cultures, and always seeking out new experiences. I'm also a coffee enthusiast who enjoys the simple pleasure of making a great cup of coffee.
Since April 2022, I’ve had the honor of serving on the Board of Directors of Nokia – a company that is as committed to innovation and technology leadership as I am. It’s an absolute privilege for me to be part of the Nokia mission to create technology that helps the world act together. That’s an aspiration that perfectly aligns to my core values.
I think that collaborating with people from different background, cultures and experiences not only expands our horizons but also challenges us to think outside of our own perspectives. By working together, we can create solutions that have a positive impact on the world. We must set ambitious goals, roll up our sleeves, and work hard to achieve them.
But it’s not just about achieving success for ourselves. Giving back to the community is also important for me. In the end, it all comes down to the power of people. By connecting, collaborating and constantly striving to improve, we can harness the full potential of technology to deliver sustainable innovation that benefits us all.
- Work History
Sapura Energy
21 years, 7 months- Member of the Executive Board of SAP SE for Customer Services & Delivery
- Apr 2024 - Present
- Member of the Executive Board of SAP SE for SAP Product Engineering
- Nov 2019 - Mar 2024
- President SAP Product Engineering
- Jan 2019 - Oct 2019
- Chief Information Officer
- Apr 2016 - Jan 2019
- Senior Vice President
- Sept 2014 - Apr 2016
- Vice President
- Dec 2011 - Aug 2014
- Executive Board Assistant
- Jul 2010 - Dec 2011
- Top Talent Rotation - SAP EcoHub
- Jan 2010 - Jul 2010
- Business Process Consultant
- Sept 2007 - Jan 2010
- Student
- Sept 2004 - Sept 2007
Universität Mannheim
1 year, 8 months- Member of the University Council
- Aug 2024 - Present
Bitkom
2 years, 3 months- Member of the Presidium and part of the Executive Board
- Jan 2024 - Present
Metropolregion Rhein-Neckar
2 years, 3 months- Member of the Board of the Metropolitan Region Rhine-Neckar
- Jan 2024 - Present
Nokia
4 years- Member of the Board of Directors
- Apr 2022 - Present
Munich Institute of Robotics and Machine Intelligence (MIRMI) at the Technical University of Munich
6 years, 3 months- Industrial Advisory Council
- Jan 2020 - Present
Wirtschaftsrat der CDU e.V.
4 years, 5 months- Vice President of the Economic Council of the CDU e.V.
- Nov 2021 - Present
Duale Hochschule Baden-Württemberg
3 years, 11 months- Member of The Supervisory Board
- Jan 2020 - Dec 2023


Tom Janoshalmi
Senior Vice President in Customer Success


Frank Wilde
VP of the SAP 5G Council


Arlen Shenkman
Shenkman


Deepak Gopalakrishnan
Regional Procurement COO Lead, Global Procurement Organization, SAP APJ


